How to Grant Browser Access to Your Mic or Camera
📌 Note: This support doc only applies to anyone who wants to appear on stage within a Crowdcast event. Attendees who are only viewing the event do not need to grant camera or mic access.
If you’ve blocked Crowdcast from accessing your camera and microphone, you’ll need to change your browser permissions to grant them access again.
Keep in mind that, if you're on a shared network like at an office or school, your network administrator may need to set your camera and microphone settings for you.
Expand the section below based on the browser you are currently using:
Chrome
1. Open a new tab and then copy and paste the following text in blue in the URL bar and press Enter:
chrome://settings/content/siteDetails?site=https%3A%2F%2Fwww.crowdcast.io%2F
Here’s a video showing this step:
2. Next change the dropdown from Block to Allow for your Microphone and Camera:
3. Now return to the crowdcast and you should see a panel to select your camera and mic like this:
Firefox
1. Click the three horizontal lines in the upper right-hand corner of your browser window. Open your Settings.
2. Click Privacy & Security. Scroll down to Permissions and open the settings for your camera. Find https://www.crowdcast.io and change the status to Allow. Do the same for your microphone settings.
3. Now return to the crowdcast and you should see a panel to select your camera and mic like this:
Microsoft Edge
1. Click the three horizontal lines in the upper right-hand corner of your browser window. Open your Settings.
2. Click Cookies and Site Permissions. Scroll down to Site permissions. Under the Recent activity section, find and open the settings for https://www.crowdcast.io/. Change the camera and microphone options to Allow.
3. Alternatively, you could also scroll down to All permissions and select camera and/or microphone. Find https://www.crowdcast.io under the Block list, and click the trash can icon on the right to remove the block.
4. Now return to the crowdcast and you should see a panel to select your camera and mic like this:
Questions or suggestions? Email us at support@crowdcast.io. Happy Crowdcasting! 🎥