Last updated on August 4, 2022
Inviting a guest speaker or attendee on-screen? Send them this first!
Crowdcast makes it easy to engage with guests on-screen, but a proper tech check is essential for a smooth broadcast. Help your guests get stage-ready with this checklist.
- Join from a compatible browser and device. Crowdcast is supported on the latest browsers including Chrome (preferred), Firefox, Microsoft Edge, and Opera. You won’t be able to use Safari or Internet Explorer.
- Make sure your browser is up-to-date. An outdated browser can cause issues since we are browser-based. If using Chrome, you can verify whether there’s an update by clicking the three vertical dots at the top right corner of the browser window. From there, go to Help > About Google Chrome.
- Use headphones if possible. Some devices will feed the audio back into your mic and create an echo. Additionally, make sure you don't have the event open in another browser window as this will create feedback.
- When your computer is overworked, you may experience lag. Close all unnecessary applications and close down unneeded tabs.
- If you know in advance that you’ll be joining someone onstage, it’s good practice to restart your computer beforehand.
- If your browser can’t connect to your camera or mic, here are instructions on how to update your browser permissions.
- If you need to share your screen, you may need to grant access through your device or browser settings. Here are instructions on how to do this.
If you've followed the steps above, you're all set to go on-screen! 🥳
- If you're experiencing sluggish performance, start by refreshing the window. If problems persist, restart your web browser and navigate back to the event.
Questions or suggestions? Email us at email@example.com. Happy Crowdcasting! 🎥