Account & Billing – Crowdcast Support

Getting Started
- The Basics
  - New to v2? Crowdcast Demo Video
  - Getting Started: A Crowdcast Overview
  - How to Allow Screensharing for Your Browser
  - How to Grant Browser Access to Your Mic or Camera
  - Subscription Plans and Pricing Explained
Attendee & Speakers
- Attendees
  - Attendee Guide
  - Attendee Support Videos
  - Attendee FAQs
  - How to Follow or Unfollow an Event Host
  - Add a Profile Photo or Edit Profile
  - How to Unregister from an Event
  - Accessing Event Replays
  - Contacting the Host of an Event
  - How an Attendee Account Works
  - Joining a Patreon Event for Patrons
  - Sharing an Event
- Speakers
  - Guest Checklist
Features & Tools
- Getting the most from Crowdcast
  - Customizing Email Templates
  - How Music Mode or Studio Sound Works
  - Screen Sharing During An Event
  - Exporting Event Chat Logs
  - An Overview of Roles
  - How to Use the Studio
  - Stage Layouts & Tile Controls
  - Moderation Tools
  - How to Create a Multi-Session Event
  - Customize a Crowdcast URL
  - Custom Registration Fields
  - Creating a Private Event
  - Hiding the Attendee Count of Your Event
  - Registering Emails Into Your Event
  - Viewing and Exporting Your Event Analytics
  - Inviting Someone to the Stage
  - How to Use the Q&A Feature
  - How to Disable or Hide the Chat
  - How to Email Your Attendees
  - How to Replace Your Recording
Integrations & Marketing
- Integrations
  - Increase Your Registration Rate and Build Your Following
  - Using Zapier With Crowdcast
  - How to use UTM Campaigns to Grow Your Audience
  - How to Create Patron-Only Livestreams for Patreon Creators
Account & Billing
- Your Account
  - Update Your Account Settings
  - Adding Teammates to your Channel
  - Upgrading or Downgrading Your Plan
  - Requesting a Refund on Your Crowdcast Subscription
  - Canceling or Pausing Your Plan
  - Add Additional Details to Your Billing Receipt
  - Viewing Your Crowdcast Subscription
  - How the Free Trial Works
  - Overages Explained
FAQs
- Frequently Asked Questions
  - Which browsers and devices are compatible with Crowdcast?
  - Is there live technical support?
  - How do I reset a session?
  - Can I download my event recording?
  - Do you offer a discount for nonprofits?
  - How do I host paid events?
  - How do I duplicate an event?
  - What are the best dimensions for image files?
  - How can I archive my event?
  - How long are events hosted on Crowdcast?
  - What is considered a live attendee?
  - Can I Host Adult Content on Crowdcast?
  - How do I virtualize my webcam?
Advanced Features
- Take your events to the next level
  - The Complete Guide to Multistreaming
  - How to Use Your DSLR Camera as a Webcam
  - Using Live Streaming Software With RTMP Mode
  - Sharing Pre-Recorded Content
Troubleshooting Tips
- Top Tips
  - Troubleshooting Tips: Bringing Guests Onstage
More

Your Account

Update Your Account Settings

How to add a password, change a password, update your email address, and update subscription payment information.

Adding Teammates to your Channel

Upgrading or Downgrading Your Plan

Requesting a Refund on Your Crowdcast Subscription

Canceling or Pausing Your Plan

Add Additional Details to Your Billing Receipt

Viewing Your Crowdcast Subscription

How the Free Trial Works

Understanding how the Crowdcast free trial works and what happens when the trial period ends.

Overages Explained

How overage charges work if more attendees show up to your event than your plan includes.